Troubleshooting Tips


This section offers suggestions for correcting problems in modem communications. The first sections describe setup and configuration issues. The final sections describe the tests that can be run using AT commands.

Problems might involve the modem, cabling (where appropriate), the computer, the communications software, or the telephone lines. All of these components are potential problem areas that should be considered before assuming the difficulty is in the modem.

Click on the following topics for more information:

The Communication Link

Troubleshooting the Process

Special Environment Considerations

Using AT Commands to Test Modem Circuits

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